Privacy policy
COCORA
Last updated: September 5, 2025
At Cocora, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us, visit our website www.thecocora.com, or connect with us in any way.
By using our site or services, you agree to this policy. If not, we totally get it—just don’t use the site.
What We Collect
We collect a little info to give you the best shopping experience:
Contact details – Name, phone, email, address.
Order details – What you buy, where it’s shipped, and payment confirmations.
Account info – Username, password (encrypted), security details.
Support info – Anything you share with us when contacting customer care.
Usage data – Device type, browser, IP address, clicks on our site (collected via cookies).
Sometimes, we may also get info from trusted third parties like Shopify (our store platform), payment providers, and analytics tools.
How We Use Your Info
To deliver your orders – Payments, shipping, returns, and exchanges.
To improve your experience – Better website, smoother checkout, and faster support.
For marketing (with your consent) – Updates, discounts, and product launches.
For security – Fraud checks and account safety.
Cookies 🍪
Yes, we use cookies. They help us remember your preferences, analyze traffic, and show you relevant ads. You can block them in your browser, but some features might not work smoothly.
More about Shopify cookies: Shopify Cookie Policy
Sharing Your Info
We only share your data when necessary:
With partners who help us run Cocora (payments, shipping, analytics).
With marketing platforms (ads, promotions).
If required by law or during business transitions (like a merger).
We never sell your personal data.
Your Rights
Depending on where you live, you may:
Access the data we hold about you.
Ask us to correct or delete your info.
Opt out of marketing emails (unsubscribe link at the bottom).
Restrict or withdraw consent for certain processing.
Just email us at exclusive@thecocora.com to make a request.
Kids’ Privacy 🚫
Cocora is for grown-ups, not kids. We don’t knowingly collect data from anyone under 16.
Security & Retention
We do our best to keep your info safe. Nothing online is 100% secure, but we use trusted platforms and systems. We keep your info only as long as needed for orders, services, or legal reasons.
Updates
We may update this policy from time to time. If we do, we’ll change the “Last updated” date above.
Contact Us
Questions? Reach us at:
📧 crew@thecocora.com
🏠 Om Shanti Gold Plus 2, Omshanti Street, Vatva, Ahmedabad, GJ, 382445, India