Terms of service

COCORA 

 

Last updated: September 5, 2025

Welcome to Cocora 👋 By using our website www.thecocora.com, shopping with us, or engaging with our services, you agree to the following Terms & Conditions. Please read them (they’re short and simple).


1. Who We Are

We’re Cocora, a fashion brand based in Ahmedabad, India. Our site is hosted on Shopify, which provides us with the online platform to sell our products to you.


2. Using Our Website

Don’t misuse the site (no hacking, scraping, or illegal stuff).

All content (images, designs, text) belongs to Cocora. Please don’t copy or use it without permission.

You’re responsible for keeping your account and password safe.


3. Orders & Payments

All prices are shown in INR (₹) unless mentioned otherwise.

We accept payments through trusted payment gateways on Shopify.

Your order is confirmed only after we receive payment.

If there’s an error in pricing or availability, we may cancel or refund the order.


4. Shipping & Delivery

We ship across India (and internationally if mentioned).

Delivery timelines are estimates, not guarantees.

Once shipped, tracking details will be shared with you.


5. Returns & Refunds

We want you to love your purchase 💙

Returns are accepted only under our Return Policy (link your policy page here).

Refunds will be processed as per the method of payment.

Damaged or incorrect items? Email us within 48 hours at crew@thecocora.com with order details.


6. Discounts, Offers & Sales

Any discount codes or offers are subject to terms mentioned at the time.

We may change or end offers anytime without prior notice.


7. User Content

If you tag us, post reviews, or share content featuring Cocora:

You allow us to repost or feature it on our social media, website, or ads (with credit to you).

You’re responsible for the content you share (must not be offensive or illegal).


8. Limitation of Liability

We do our best, but:

Cocora is not responsible for delays, damages, or losses caused by third-party services (like couriers).

Our liability is limited to the value of the product you purchased.


9. Changes to Terms

We may update these T&C anytime. If we do, we’ll change the “Last updated” date at the top.


10. Contact Us

For any questions or concerns:

📧 exclusive@thecocora.com
🏠 Om Shanti Gold Plus 2, Omshanti Street, Vatva, Ahmedabad, GJ, 382445, India