Terms of service
COCORA
Last updated: September 5, 2025
Welcome to Cocora 👋 By using our website www.thecocora.com, shopping with us, or engaging with our services, you agree to the following Terms & Conditions. Please read them (they’re short and simple).
1. Who We Are
We’re Cocora, a fashion brand based in Ahmedabad, India. Our site is hosted on Shopify, which provides us with the online platform to sell our products to you.
2. Using Our Website
Don’t misuse the site (no hacking, scraping, or illegal stuff).
All content (images, designs, text) belongs to Cocora. Please don’t copy or use it without permission.
You’re responsible for keeping your account and password safe.
3. Orders & Payments
All prices are shown in INR (₹) unless mentioned otherwise.
We accept payments through trusted payment gateways on Shopify.
Your order is confirmed only after we receive payment.
If there’s an error in pricing or availability, we may cancel or refund the order.
4. Shipping & Delivery
We ship across India (and internationally if mentioned).
Delivery timelines are estimates, not guarantees.
Once shipped, tracking details will be shared with you.
5. Returns & Refunds
We want you to love your purchase 💙
Returns are accepted only under our Return Policy (link your policy page here).
Refunds will be processed as per the method of payment.
Damaged or incorrect items? Email us within 48 hours at crew@thecocora.com with order details.
6. Discounts, Offers & Sales
Any discount codes or offers are subject to terms mentioned at the time.
We may change or end offers anytime without prior notice.
7. User Content
If you tag us, post reviews, or share content featuring Cocora:
You allow us to repost or feature it on our social media, website, or ads (with credit to you).
You’re responsible for the content you share (must not be offensive or illegal).
8. Limitation of Liability
We do our best, but:
Cocora is not responsible for delays, damages, or losses caused by third-party services (like couriers).
Our liability is limited to the value of the product you purchased.
9. Changes to Terms
We may update these T&C anytime. If we do, we’ll change the “Last updated” date at the top.
10. Contact Us
For any questions or concerns:
📧 exclusive@thecocora.com
🏠 Om Shanti Gold Plus 2, Omshanti Street, Vatva, Ahmedabad, GJ, 382445, India